For companies in Ireland and elsewhere, IT has become an essential part of project management. But for VSEs and SMEs, the cost of employing a full-time IT systems manager is often too high, despite obvious needs. The solution? A timeshare CIO. And in Dublin, the benchmark in information systems, the expert who combines experience and availability, is Ezohiko.
Every day, companies live to the rhythm of their IT tools, which have taken on a growing role in the daily work of millions of people, whether they like it or not. This transition has happened very quickly, and has not necessarily been accompanied by the training needed to deal with all the difficulties that can arise when using a computer.
And in many situations, expert help is more than necessary.
When do you need an IT Director?
Your company may need a competent CIO at any time.
- When your server goes down, and someone asks you how things are going with the backups, and you realise, too late, that nothing is happening and that there are no backups.
- When you realise that all your customers are receiving spam and phishing attempts, and that the data leakage is coming from you.
- When one of your employees’ computers is blocked on a page that asks them to call a number to unblock it (and above all to pay a large sum).
- When you suddenly stop receiving e-mails. And that, of course, comes at a time when you’re expecting a response with major implications.
- When you have no network every other day.
- When you realise that the wifi you offer your visitors gives them access to all your files and contacts.
- When your spreadsheet displays error messages in important columns, even though you’ve checked the formula ten times.
- When you’re using two different software packages and five different applications for internal exchanges within the company, while wondering whether there might be an all-in-one solution to make project management easier…
These days, the exchange of messages, administrative management, invoicing, document archiving – all factors that are essential to a company’s efficiency – depend on IT tools, network infrastructure and a variety of software.
These are all aspects that need to be mastered, configured, secured and regularly evaluated to avoid falling victim to an obsolete solution.
This is precisely the role of an Information Systems Director.
The one we’ve been fulfilling for 30 years. The one that frees the minds of all our customers. And could free yours.
Why use a timeshare CIO?
Virtually all VSEs, SMEs and ETIs have IT management needs, both to manage the strategic dimension associated with digital technology and to provide an ongoing service to deal with day-to-day problems.
It’s a menu full of responsibilities, but one that rarely involves full-time work for small companies.
More often than not, the role is assigned to the employee with the best IT skills, who is able to handle the most common problems and interface with technical service providers. This role is often accepted reluctantly, as it comes on top of their usual work.
This solution, which is already flawed because it focuses on day-to-day troubleshooting and is devoid of long-term strategic issues, can become truly inadequate when a real problem arises. In this case, the absence of an expert profile can cause considerable damage.
To ensure that small businesses don’t have to put up with this situation, we’ve come up with our outsourced timeshare CIO offer: an à la carte service that provides you with all the technical support you need to develop your business. No more, no less.
On the customer side, you gain the comfort of a single point of contact, and the peace of mind of being able to rely on real experts. You can devote yourself entirely to your projects, with us taking care of the organisation of IT matters in three stages.
We start with an audit, to assess the age of your tools, whether your facilities are in line with your needs, and to identify any security risks.
Then we move on to the support phase: together we define a regular schedule for implementing our digital strategy, supervising the performance of the installations, maintaining the hardware, configuring the software and managing your teams in the use of this harmonious whole.
Finally, regular monitoring and evaluation, so that we can constantly adapt our proposals to changes in your company. Because information evolves, calling for new diagnostics, and an efficient IT department seeks continuous improvement in its efficiency, in the service of your objectives.
You get a mobile and flexible alternative for
Contact us for a free audit!
It’s also what motivates us on a daily basis, this multidisciplinarity that defines our vision of the role of CIO.
What is the role of a CIO?
We see the role of an Information Systems Director in terms of versatility.
Our consultants can install your wired and wireless networks, configure your hardware and servers, implement software solutions based precisely on your needs, and secure your data and equipment.
This versatility means we can keep an overview and build the best installation for your business profile and objectives, based on the habits of your teams and the specifics of their business needs.
In this way, we can offer you global solutions to reduce your IT costs while optimising their efficiency.
Because an effective information system needs to be considered as a whole: for optimum performance, hardware choices need to be linked to software choices, network structuring needs to be linked to the organisation of your workplaces, and security protocols need to cover every scenario in which the system is used.
And all the infrastructures we deploy must anticipate your company’s future developments. That’s why we attach such importance to transparency and dialogue, availability and proximity, so that we can work with you to build a tailor-made, reliable and sustainable solution.
Our experience enables us to respond to every type of IT call:
- We deploy high-performance, secure networks
- We manage equipment fleets of up to several hundred users
- We guarantee the security and integrity of your data
- We manage digital services remotely or on site
- We propose, install and configure software solutions based precisely on your needs. And we train you to use them!
- We solve day-to-day IT problems as they arise
In short, we provide IT consultancy, technical integration, day-to-day support, maintenance and security.
We take the hassle out of IT, leaving you to concentrate on your core business, using effective tools that are specially tailored to your needs.
And, of course, our outsourced timeshare operation gives you the flexibility that’s so advantageous for your business.
