Network Maintenance
Is your network going down? Are your teams losing time due to slowdowns?
Proactive network maintenance prevents 80% of outages before they happen. Ezohiko monitors, optimises, and secures your network infrastructure in Dublin and across Ireland so you can focus on your business.
Without maintenance, here’s what happens to your network
⏱️ Unexpected outages
A switch that fails on a Monday morning and the entire business grinds to a halt. Average cost of one hour of downtime for an SME: €1,500 to €5,000.
🐌 Chronic slowdowns
An unoptimised network slows every employee down by 15 to 30 minutes per day. Multiply that by 10 workstations over a month: entire working days lost.
🔓 Security vulnerabilities
Outdated firmware and unpatched configurations open the door to cyberattacks. 60% of SMEs that are hacked close within 6 months.
Our approach
Network maintenance built on 3 pillars
Proactive 24/7 monitoring
Our monitoring tools watch your switches, WiFi access points, firewalls and servers in real time. We detect anomalies before they become outages: abnormal CPU load, packet loss, excessive latency, critical disk space.
Updates & hardening
We keep your firmware, security patches and configurations up to date. Each update is tested then deployed outside business hours for zero impact on your operations. Your equipment stays protected against known vulnerabilities.
Continuous optimisation
Quarterly performance analysis, QoS adjustments, bandwidth rebalancing, removal of obsolete configurations. Your network gains speed and reliability over time instead of degrading.
What’s included in our network maintenance contract
Monitoring & Alerts
- ✅ 24/7 monitoring of all your network equipment
- ✅ Real-time alerts on critical incidents
- ✅ Monthly network health reports
- ✅ Accessible monitoring dashboard
Preventive maintenance
- ✅ Switch and WiFi access point firmware updates
- ✅ Firewall security patches
- ✅ Configuration verification and optimisation
- ✅ Failover and redundancy testing
Support & On-site
- ✅ Phone support and remote access
- ✅ On-site intervention in Dublin and surroundings
- ✅ Guaranteed response times (GTI/GTR)
- ✅ Dedicated technical contact
Before / After: the network of a Dublin accounting firm
❌ Before Ezohiko
- WiFi dropouts 2 to 3 times per week
- Intermittent network printing
- Unstable VPN for remote working
- No visibility on network status
- Estimated loss: 2 days/month of productivity
✅ After 3 months of maintenance
- Zero unplanned outages since onboarding
- Stable WiFi in all offices and meeting rooms
- Reliable VPN with automatic failover
- Dashboard with proactive alerts
- Positive ROI from month 2
Why choose us
A field team, not a call centre
🏢 Local Dublin presence
Based in Dublin, we operate across the city and throughout Ireland. In an emergency, a technician can be on-site within 4 hours.
🎯 SME specialists
We understand the constraints of small structures: tight budget, need for responsiveness, no internal IT team. Our contracts are sized for you, not for a large corporation.
🔧 Multi-vendor
We are fluent in Ubiquiti UniFi, Cisco Meraki, HPE Aruba, Fortinet, pfSense and many others. Whatever your existing infrastructure, we know how to maintain it.
Frequently asked questions
Everything you need to know about network maintenance for SMEs
Why outsource my IT network maintenance?
Hiring a full-time network administrator costs between €35,000 and €50,000 per year. For an SME with 5 to 50 workstations, outsourcing network maintenance to a provider like Ezohiko costs a fraction of that, while delivering multi-vendor expertise, professional monitoring tools, and 24/7 availability. You get a level of service you simply couldn’t afford in-house.
How often does a business network need maintenance?
Monitoring must be continuous (24/7), but preventive interventions follow a precise schedule: monthly security updates, quarterly configuration review, annual full audit. At Ezohiko, this schedule is included in your contract and adapted to the criticality of your business. Updates are planned outside business hours to never impact your operations.
What is the difference between preventive and corrective maintenance?
Preventive maintenance anticipates problems: updating firmware, monitoring network load, replacing an ageing switch before it fails. Corrective maintenance responds after an incident: troubleshooting an outage, restoring a configuration after a crash. Our approach prioritises prevention to minimise corrective interventions, because every avoided outage saves you time and money.
How much does a network maintenance contract cost for an SME?
The price depends on the number of devices to monitor, the desired service level (GTI/GTR) and the complexity of your infrastructure. For a Dublin SME with 10 to 30 workstations, contracts typically start at a few hundred euros per month — far less than the cost of a single day of downtime. Contact us for a personalised quote after a free network audit.
What happens in the event of an urgent outage outside business hours?
Our maintenance contracts include on-call cover with guaranteed response times (GTI). When a critical incident is detected by our monitoring, we are alerted automatically and intervene remotely within minutes. If an on-site visit is required, an Ezohiko technician attends in Dublin and surroundings within the contractual timeframes, including weekends depending on the chosen plan.
Does network maintenance include cybersecurity?
Yes, security is an integral part of our maintenance: firewall and switch security updates, filtering rule verification, intrusion attempt monitoring, network segmentation (VLAN). For comprehensive protection including antivirus, cloud backup, and password manager, we also offer our SafeIT offering as a complement.
Let’s discuss your situation.
30 minutes, no obligation.
Let’s take a look together at what it would take to ease your IT workload. No sales pitch. Just an honest assessment of the situation.
Your IT architect. Your trusted partner.