FRACTIONAL IT MANAGER — DUBLIN
Fractional IT Manager in Dublin: your IT deserves a real manager
A Fractional IT Manager: consulted before decisions are made, accountable for your IT, available without the cost of a full-time hire. Public, calculable pricing, reply within 1 business day.
30 years
of hands-on experience
Dublin & Ireland
On-site and remote support
SMEs & mid-market
Human-scale teams, real stakes
Do these situations look familiar?
What happens when nobody is steering your IT, before it blows up.
- Your server crashes and nobody knows where the backups are
- Your clients receive spam coming from your domain
- A computer is locked on a page asking for a ransom to unlock it
- You stop receiving emails the day you’re waiting on a critical reply
- Your network goes down every other day
- The guest WiFi gives access to all your internal files
- You juggle five different apps just to communicate internally
With a Fractional IT Manager, most of these situations don’t happen. The others are resolved before you even need to worry about them.
Why a standard maintenance contract isn’t enough
A standard maintenance contract covers an inventory: so many workstations, so many devices, a monthly fee. It guarantees ongoing operations — updates run, faults are handled — and stops there. No view on architecture, no advice before a purchase decision, no perspective on what your IT should look like in two years. It’s not a lack of competence: it’s simply what the contract is scoped for.
The problem is that the decisions that cost SMEs the most aren’t outages. They’re the wrong choices made without informed advice. A software signed off without asking someone who knows the topic. A migration started at the wrong time. A cloud provider picked on price without reading the exit and data sovereignty clauses. These decisions happen between two maintenance visits, in the blind spot of the contract.
STANDARD MAINTENANCE CONTRACT
- Covers an inventory of hardware, not your IT strategy
- Operational maintenance only: updates and faults handled, nothing more
- Consulted after the decision: executes, doesn’t advise
- Context rebuilt on every visit: time billed, efficiency reduced
- Transactional relationship: no commitment to the resilience of your IT
EZOHIKO FRACTIONAL IT MANAGER
- End-to-end view of your IT: architecture, strategy, projects
- Operational maintenance included and proactive: costly outages don’t happen
- Consulted before decisions: bad choices avoided upfront
- Persistent context: fast intervention, no rebuild needed
- Long-term relationship: committed to the resilience of your IT
Ezohiko’s interest is structurally aligned with yours. Not as a sales pitch, but because the monthly fee doesn’t shift with the number of incidents. We benefit when your IT is solid, anticipated, well-decided. Not when it’s fragile.
Why this profile is rare
Holding this role takes two things few profiles combine: real, deep technical expertise — network, virtualisation, security, cloud, messaging — so we can step in without depending on a subcontractor on every topic; and a strategic advisory mindset to be consulted before decisions, understand the business stakes, and know how to say no to a poorly framed project before it becomes expensive.
Most providers are either technicians — very strong on their specialty but unable to hold an end-to-end view — or consultants, good at advice but without their hands in the engine. A Fractional IT Manager needs both. That’s what makes this profile rare, and what makes a long-term relationship essential for it to be truly effective.
An offering built on 4 pillars
🛡️
IT security plan
A structured plan to secure and stabilise your infrastructure end to end.
📞
Dedicated helpdesk, 5 days/week
A single point of contact, available 7 hours/day for all your day-to-day issues.
🔧
Preventive & corrective actions
We anticipate outages before they happen. And we respond fast when they do.
📋
IT project management
New software, migrations, office relocations — we run the projects end to end.
How does it work in practice?
1 — Audit
We assess the state of your tools, how well they fit your needs, and we identify security risks. Free and with no commitment.
2 — Engagement
We agree together on a regular rhythm: digital strategy, maintenance, configuration, team training.
3 — Ongoing follow-up
Regular review, adaptation as your business evolves, continuous improvement.
What your IT could actually do for you
Most of the SMEs I meet aren’t satisfied with their IT. Not because they lack budget, but because their systems were built one need at a time, without anyone ever stepping back to look at the whole. A piece of software picked to solve a problem in the moment. A server installed without thinking about what would run on it three years later. An AI tool adopted without anyone asking about GDPR, backups, access. Mandatory e-invoicing is coming: is your business software ready? Does your accountant know?
This isn’t negligence. It’s simply that these questions have no designated contact. The Fractional IT Manager is that contact. The person who already knows your infrastructure when the question comes up, who can say yes or no before the decision is made, and who is accountable for the consequences across the whole IT, not just for the piece that was just installed.
QUESTIONS NOBODY ASKS, UNTIL IT’S TOO LATE
- We want to use AI: who checks GDPR, backups, data leakage risks?
- E-invoicing becomes mandatory: is your business software ready?
- A new service is installed on the server: is it compatible with the OS and existing software?
- You sign with a cloud provider: who reads the exit and data sovereignty clauses?
- The DR plan exists on paper: has anyone tested what actually happens if the main server fails?
Ask your questions. We decide together.
Most of our clients tell us the same thing after a few months: they feel less alone with their IT. Not because we solved everything. Because they know they can ask the question before signing, before buying, before committing. And the answer will be honest.
This isn’t an emergency service you call when things break. It’s someone who already knows your infrastructure, your constraints, your projects, and is there when the question comes up — not after.
WHAT IT CHANGES DAY-TO-DAY
- You call me before signing a contract with a new vendor. We look at it together.
- You have a project that involves your IT. We frame it before you spend.
- One of your employees has a need. You ask the question without wondering how much asking will cost.
- You receive a sales pitch for a new tool. You have someone to ask whether it’s really a good idea.
- A regulatory requirement lands — GDPR, NIS2, e-invoicing. You’re not alone in assessing the impact on your IT.
You stay in charge of your decisions. You just have someone alongside you to make them with.
Our pricing method: transparent and indexed on your IT
No vague package, no tier triggered at the wrong moment. Our pricing is calculable to the point: we add up the real complexity of your IT, multiply by €20 ex. VAT, and you have your monthly fee. Public, simple, lasting.
Weighting grid: what counts in your IT
| IT element | Points per unit |
|---|---|
| User workstation (PC, laptop, work mobile) | 1 |
| Network device (switch, router, Wi-Fi access point) | 1 |
| Synology / Qnap NAS | 2 |
| Microsoft 365 / Google Workspace tenant | 2 |
| Virtual server / business VM | 2 |
| Critical business application | 2 |
| Remote site | 3 |
| Hypervisor (virtualisation server) | 4 |
| PBS / dedicated backup server | 4 |
Monthly fee ex. VAT = Total score × €20
No minimum. Free initial audit. Reply within 1 business day guaranteed.
Three concrete examples
Small business / professional firm
10 workstations, 2 network devices, 1 hypervisor, 3 business VMs, 1 NAS
24 points × €20 = €480 ex. VAT / month
Services SME, 15 people
15 workstations, 10 network devices, 2 hypervisors, 1 PBS, 5 VMs, 1 NAS, 1 remote site
52 points × €20 = €1,040 ex. VAT / month
Industrial SME, multi-site
80 workstations, 37 network devices, 1 hypervisor, 12 VMs, 1 NAS, 6 remote sites, 1 M365 tenant
167 points × €20 = €3,340 ex. VAT / month
WHAT’S INCLUDED IN THE FEE
- User support and resolution of everyday incidents
- Steering: IT governance, vendor management, planning
- Operational maintenance: updates, backups, monitoring
- Technical and regulatory watch (GDPR, NIS2, security)
- User support on a continuous basis
- Reply within 1 business day guaranteed on every request
WHAT’S NOT INCLUDED
- Exceptional projects (major migrations, in-depth audits, custom development), billed at the partner rate of €120 ex. VAT/h (see the full hourly rate breakdown)
- The optional security baseline (RG System + MailinBlack), offered as a second layer after the initial audit
- Hardware and software purchases, re-billed at acquisition cost
Frequently asked questions about the Fractional IT Manager
What’s the difference between an outsourced CIO and a Fractional IT Manager?
A Fractional IT Manager works regularly inside your business on a rhythm we agree on together — a few hours per week or per month. Unlike a one-off provider, they invest over time, know your infrastructure, and are consulted before IT decisions are made. That’s exactly what Ezohiko offers to SMEs and mid-market companies in Dublin and across Ireland.
Do SMEs really need an IT manager?
Yes — as soon as IT is critical to your business. An SME without an IT manager usually hands the responsibility to “the employee who knows IT best”, which works for everyday issues but falls short when a serious incident hits (ransomware, data loss, server failure). A Fractional IT Manager brings the expertise of a real IT manager without the cost of a full-time hire.
Which companies use a fractional IT manager in Dublin?
Mostly small businesses and SMEs of 5 to 200 employees, across every sector: industry, services, professional firms, non-profits. Our experience covers fleets from a handful of workstations up to several hundred users. Ezohiko works in Dublin, across Ireland, and considers engagements anywhere in the country.
What does a Fractional IT Manager engagement actually cover?
Our scope covers: auditing your infrastructure, defining a tailored digital strategy, supervising installations, preventive and corrective maintenance, running your IT projects, securing your data, and the 5 day/week helpdesk. A single point of contact for your entire IT, with a 1 business day reply commitment on every request.
How much does a Fractional IT Manager cost in Dublin?
Our pricing is public and calculable to the point: we add up the complexity of your IT against a transparent weighting grid (1 point per workstation, 4 points per hypervisor, 3 points per remote site, etc.), multiply by €20 ex. VAT, and you have your monthly fee. No minimum, free initial audit, reply within 1 business day guaranteed. As a guide, a small business with 10 workstations on a single site is typically around €480 ex. VAT/month, a services SME of 15 people around €1,040 ex. VAT/month, and an industrial SME with 80 workstations across multiple sites around €3,340 ex. VAT/month. A full-time IT manager costs more than €80,000/year all-in — our Fractional IT Manager scales to your actual size. See the full pricing method above on this page.
Parlons de votre situation.
30 minutes, sans engagement.
On regarde ensemble ce qu’il faudrait pour libérer votre charge mentale IT. Pas de pitch. Juste un état des lieux honnête.
Architecte de votre informatique. Artisan de votre confiance.