Microsoft 365
Optimise your Microsoft 365 tools
with a personalised plan and a dedicated expert
Microsoft 365 is far more than Word, Excel and PowerPoint. Properly configured, it becomes an all-in-one platform for team efficiency. But without the right guidance, you’re only using a fraction of its potential.
The backup question
What Microsoft’s terms of service actually say about your data
Microsoft 365 is widely used in SaaS mode — a subscription that gives access to tools online from any device. Data is saved to Microsoft’s cloud storage (OneDrive), on servers your company does not own.
Examining OneDrive’s terms of service reveals that in the event of an incident, Microsoft does not guarantee the backup of your data. These incidents are rare — but they do happen, as was the case with the OVH datacenter fire in 2021.
That’s why our Microsoft 365 maintenance offering includes regular backup protocols — so you retain control over your data and remain independent from Microsoft’s own services.
What Microsoft 365 really offers
Evaluating and adjusting your Microsoft 365 plan to your needs
Our software maintenance service includes a dedicated specialist who meets regularly with you to review your usage and continuously improve the tools you use. Microsoft 365 goes well beyond Word, Excel and Outlook:
🎥 Microsoft Teams
Video conferencing, chat, meeting recordings and file sharing — all in one place.
📁 SharePoint
Simultaneous collaborative editing on all document types, shared libraries, intranet.
📧 Exchange
Secure professional email, shared calendars, contact management across the organisation.
Training & adoption
Training your teams on Microsoft tools for greater efficiency
We don’t stop at installation and configuration. We ensure your team’s autonomy with the software they need every day. Our regular reviews and discussions about daily tasks can reveal that only part of the potential is being used.
Shortcuts & automation
Keyboard shortcuts and automation in Word, Excel, and PowerPoint — fewer clicks to get the same result, saving time every day.
Document templates
A complete template library where every Word, Excel, PowerPoint document and Outlook email carries your brand — without any manual setup each time.
Remote working setup
We configure your Microsoft services and train your team to use them remotely — from any browser, on any OS, including Mac.
Frequently asked questions
Microsoft 365 for SMEs — what we’re asked
Monthly or annual subscription — which is best?
We always recommend the most advantageous plan for you, based on your billing preferences and flexibility requirements. Annual subscriptions offer lower monthly costs; monthly plans are better if your team size fluctuates. We review this with you regularly.
We use tools from multiple vendors — can you simplify things?
Yes. We review your daily usage to identify duplicates and configure the simplest, most precise solution for you — often eliminating several separate subscriptions in the process.
Some staff use Apple Macs — is that compatible with Microsoft 365?
Absolutely. We configure Office for Mac and integrate it seamlessly into your workflows alongside Windows users. Microsoft 365 is fully cross-platform.
Microsoft 365 maintenance in Dublin — Ezohiko
Ezohiko helps SMEs in Dublin and across Ireland get the most from Microsoft 365. Configuration, migration, backup strategy, team training — we handle the full project. On-site for training sessions and remote for technical configuration.
Let’s discuss your situation.
30 minutes, no obligation.
Let’s take a look together at what it would take to ease your IT workload. No sales pitch. Just an honest assessment of the situation.
Your IT architect. Your trusted partner.